POPULAR QUESTIONS
“How can you possibly move when every movement just is too painful?”
This is the question we’ve tried to answer via Cilave — a brand focused on stimulating pain for good, with the help of neurology — If it seems that we often mention stimulating away pain is because it is so important. It is something you can work with right away!
Are you struggling to hustle your bustle with unbearable back pain? Perhaps Edema? Or even Muscle Spasm?
Then, Try Cilave’s Whole body massager. It is not the features but the effectiveness that this device offers. A simple device that can stimulate any part of your body to alleviate and prevent muscle pain. Learn more here.
You can contact us via 3 different channels... To access chat support click on the link at the corner of your screen (bottom-right)... Need more help? Email us at: [email protected]. Have a weird question and want to talk to a person? use our whatsapp: +44 7537 18 18 14
We accept Paypal, Stripe, Visa, Mastercard, American Express, JBC, Discover, Diners Club.
Our products reflect our belief that health should be fun, relaxing, quality and comforting. Our products are designed to help relieve stress and reduce tension. Plus! Give you many health benefits to make your life easier and more fun. They represent a good night's sleep and result from years of recommendations from people who love living healthy.
Cilave's massagers are new and extremely exciting, but the customer must commit to the required routines as each person is unique in how long it takes to get the relief. Days required:
Minimum - 30 days
Better - 60 days
Perfect - Use it as a part of your active daily lifestyle for 90 days.
Be it Arthritis, Neuropathy, or Aches & Pains of any kind, the built-up inflammation below the surface of your body will dictate how long it takes to see results. It takes time to help reduce the inflammation below the skin's surface and to work through the muscle cramps you have had for many weeks, months, or years. Some users experience relief quickly, while others need time. The results are based on your body and the nature of the way Arthritis, Neuropathy, or Aches work.
With 12,500+ satisfying customers we know our Cilave massagers deliver what they promise…
And that's exactly why we have a 90 days money back guarantee, 100% Free.
Just follow our money-back guarantee protocol to receive a full refund!
ORDERS & SHIPPING
No worries! We're happy to help you with your order.
Please have your order number handy (and your friend's email address if you'd like to apply for a referral credit), and contact our Customer Experience team by whatsapp +44 7537 18 18 14.
You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email stating your order has been dispatched, and we will give you the tracking ID to follow up on your shipment.
Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online at the Track Your Order page.
Customers are able to cancel their order 24 hours from placing it before order is shipped out for a full refund no questions asked. Please email [email protected] to cancel within the time period.
Don't hesitate to contact us at [email protected] and email us your order number if you have not received your Delivered order or it has been lost in transit by the carrier, and we would be happy to assist.
RETURNS & EXCHANGES
The 90-Day Money-Back Guarantee is our way of ensuring your complete satisfaction with our products. If you are unsatisfied with the product, follow the protocol from our Returns page. Click here to learn more.
We're very sorry for any inconvenience you may have experienced by receiving your damaged order. To ensure customer satisfaction, follow the instructions on our Returns page.